Dear Parents,

Congratulations on the transfer of your baby to our Neonatal Progressive Care Nursery (NPCN). We welcome your family on this next step of your journey. We encourage you to ask questions and share any concerns you may have about the nursery and your baby.

We are aware that you are the most important person in your baby's life and encourage you to be with your baby as much as you can. Your infant's discharge day is getting closer. We urge you to spend as much time with your infant as possible to get to know everything about your infant. Write suggestions and ideas for caring for your baby in your notebook to refer to when you get home. We want your baby's discharge day to be one of the happiest days of your family's life together. 

Please feel free to call the nursery at anytime 704-381-7100 (NPCN) for updates, questions, and to speak to your baby's Doctor or Nurse. Please ask other family members to call you for updates. For privacy, we give information only to parents. You still need to wear your bracelet. As the new staff gets to know you, they will ask for the bracelet number less.

The Hospitality House located behind the hospital provides rooms for families that may need to stay the night. Please have your baby's nurse call the Patient Representative for you if you wish to use this option.

Please feel free to bring in small, firm-surface, washable toys for your baby. No plush toys, such as teddy bears or beanie babies are allowed in your baby's bed. You can also bring in blankets or clothing. Outfits that open down the front with snaps or gowns are the easiest to dress your baby in with all the wires.

Again, if you have any questions please ask any of the staff working with you and your baby. We are here to help you as you transition from the birth of your baby to your baby's homecoming.

Thank you,

The Neonatal Staff