Visits from family and friends bring happiness and comfort to our patients. A visit — however long or short — can be a very bright spot in what might otherwise be a trying day.
Visiting hours are typically 12:30 - 8:30 p.m. If you have friends or family who are unable to visit your child, they may also send a message or send a gift from our online gift shop. If your child is not up to receiving visitors, you can rely on our staff to ask well-wishers to come by at another time.
We encourage you to spend as much time with your child as possible — especially overnight. Parents and guardians are welcome to stay 24 hours a day, unless otherwise specified. Brothers and sisters may visit as your child's condition allows, but are asked not to stay overnight in the room.
For the safety of all of our patients, we also ask that you:
- Check with your child's nurse before bringing children younger than 12 years old to visit.
- Let your child's nurse know if you are taking your child off the unit.
- Remember that the main entrance door of the hospital is locked between the hours of 10 p.m. and 4 a.m. You can enter through the Emergency Department during these hours.
Visiting Children in Neonatal Intensive Care and Neonatal Progressive Care
Seeing your newborn is important to you, your child and your family. We encourage you to visit often while your child is under our care. You may want to keep a journal during your child's stay and bring one or two small washable toys for your baby.
The neonatal nurseries provide critical care for the babies who are prematurely born or require special assistance. We will help you feel comfortable around the strange sounds, smells and equipment that you will find there. As your child grows more stable, you will be able to hold and rock your baby, and help hospital staff in other care functions.
Some requirements for the Neonatal Intensive Care Nursery:
- Parents are welcome to visit from the hours of 7:30 a.m. to 6:30 p.m. and 7:30 p.m. to 6:30 a.m. Parents must have an identification bracelet that matches their child's to visit.
- All other visitors are welcome from noon to 9 p.m., except during the hour of 6:30-7:30 p.m. when the nurseries are closed to all visitors. Guests must be accompanied by a parent wearing the appropriate identification bracelet.
- Under special circumstances, brothers and sisters can visit. Before bringing in any siblings under 12, please contact your child's nurse. We ask that you not leave any children unattended in the waiting room or hallway.
- A Family area is located near the units where you can meet family and friends or just take a few minutes to regroup. This area is equipped with a telephone and a television for your use.
For visiting parents and legal guardians:
- Occasionally, we may need to ask you to leave the nursery in the event of an emergency or a special procedure. Please wait in the family area, and a member of our staff will bring you back to the nursery as soon as possible. If your baby has a change in condition, you will be notified immediately.
- The family waiting room is available to you 24 hours a day.
Visiting in the Pediatric Intensive Care Unit (PICU)
The PICU staff provides specialized care for children with very serious medical problems, major surgeries or serious injuries. We encourage you to visit your child often and touch, talk to and interact with your child.
We will help you feel comfortable around the unusual sights, sounds and smells of the unit. We encourage you to bring a special toy, blanket or personal item for your child. A family or special photo is also welcome.
For visiting parents and legal guardians:
- Space is limited so we ask that no more than two adult family members spend the night. Parents spending the night will be given an overnight visitation badge that must be worn at all times. Children are not allowed to spend the night in the family waiting room. Any linen in the waiting room will be collected by 9 a.m. for cleaning. We respectfully request that you be awake by 9 a.m.
You can play music, books on tape or recordings of family members on tape players provided on the unit. Have siblings, cousins and friends record special messages for your child.