Credit and Collection Practices
Insurance claims are submitted within days of service to Medicare, Medicaid,
Commercial, Managed Care, Liability and other carriers.
Patients who have the ability to pay are expected to pay any
known co-pays, deductibles and non-covered amounts when services
are received. All requests for payments are based upon estimated
amounts and are not considered final billing totals. A statement
of any remaining balance will be sent once your insurance company
has paid or denied your claim. The balance is due and payable upon
receipt of your statement. Insurance claims are submitted as a
courtesy service and do not relieve patients of financial obligations.
If a patient's account(s) become past due, Carolinas HealthCare
System may pursue outside collection activity, including legal
action, if necessary.
